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Global failure in Microsoft cloud services hits Azure and Office 365 package since early afternoon this Wednesday (29), in several countries including Brazil. The company identified DNS connectivity issues in Azure Front Door, causing Azure portal unavailability and impacts on apps like Word, Excel, and Teams. Engineers work on full system recovery.
Services directly affected
- Azure Portal: access blocked for administrators.
- Microsoft 365: failures in document editing and emails.
- Xbox Live and Minecraft: connections interrupted for players.
- Copilot: AI assistant unavailable.
Users in Brazil recorded complaint peaks around 1 PM, Brasília time. Microsoft reroutes traffic to mitigate effects.
Origin of Azure interruption
Microsoft engineers point to configuration change in infrastructure as main cause of failure.
The issue started in Azure Front Door, content delivery service that routes global traffic.
Initial measures adopted
- Rollback of altered configuration.
- Redirection to alternative routes.
- Continuous monitoring of affected regions.
The company updates the status dashboard hourly.
Impacts on companies and users
Alaska Airlines reports disruption in Azure-hosted systems, including booking sites.
In Brazil, reports suggest possible link to instability on Central Bank website, though without official confirmation.
Downdetector recorded over 18,000 complaints at outage peak, dropping to 3,000 after corrective actions.
Several airlines and retail networks face operational delays.
Recovery in progress
Microsoft implements multiple fixes to restore 100% of services.
Steps to check status:
- Access Azure Status portal.
- Check Service Health in 365 admin center.
- Monitor Downdetector for real-time updates.
Regions like US, Europe, and South Asia show progressive improvements since 3 PM.
Gaming services halted
Xbox Live prevents logins and multiplayer in popular titles.
Minecraft shows failures in online servers, affecting millions of players.
Microsoft prioritizes game recovery to minimize losses.
Reports in Brazil increase
Downdetector peaks sum 700 Azure notifications in the country.
Common issues reported:
- Denied access to Teams in corporate meetings.
- Editing locked in shared Excel spreadsheets.
- Outlook emails with delivery delays.
Corporate users migrate to desktop versions temporarily.
The outage occurs hours before Microsoft quarterly earnings.
The Azure interruption highlights global dependency on single clouds, with AWS facing similar failure last week; Microsoft advances stabilization but recommends constant status checks to avoid disruptions in critical work and entertainment flows, while recovery includes tests across multiple regions to prevent immediate recurrences.
